Mid-Columbia Pet Emergency Service
FAQ
Do I need to have an appointment?
No appointment is necessary. Clients are served on a walk-in basis. We do ask that you call us at (509) 547-3577 so that we can plan ahead for your arrival. Cases will be seen based on the needs of the patient. Emergency cases will always receive top priority followed by less critical patients.
What forms of payment do you accept?
We accept several forms of payments including; cash and credit card. We currently accept debit cards, Visa, MasterCard and Discover. We no longer accept checks; another form of payment will be required.
We accept the CareCredit.
Can I make payments?
Mid-Columbia Pet Emergency Service does not offer any in-house billing options. However, we do work with Scratchpay and CareCredit.
See more details here.
What is the pre-anethetic blood screening?
Pre-anesthetic testing is done for a few major reasons:
Detect hidden illnesses that may put your pet at risk during anesthesia and surgery
Reduce risk by adjusting the approach to anesthesia and surgery
Peace of mind - when it comes to your pet's life, pre-anesthetic testing can be very reassuring
How long do they sutures stay in after my pet's surgery?
It is typical for sutures to stay in place for 10 - 14 days depending on the type of surgical procedure performed.
Do you board pets?
We offer medical boarding for pets that need medications given and/or treatments performed.
I do not have the capability to bring my pet to your clinic. Do you make house calls?
MCPES does not provide a house call service. We suggest Dr. Menks Mobile Vet. They make house calls in the Tri-Cities (509) 438-4800.
We just found a stray pet. What do we do?
Locate a veterinarian's office, Animal Control, and/or the Humane Society so the pet may be scanned for a microchip. You may also find a listing on Craigslist for the pet under the "lost and found" section or the "Pets" section.
What is a dog's normal temperature?
Body temperature in animals is taken rectally. The normal body temperature for a dog is 100 to 102.5 degrees Fahrenheit. If your pet has a temperature less than 99 or over 104, contact your veterinarian immediately.
Is it true that a cold wet nose means that my pet is healthy?
A cold, wet nose is not necessarily a sign that your pet is healthy. The idea is misleading. Animals sweat on their noses and footpads. Your pet may be wet with perspiration. Wet noses may be normal or they can indicate that your pet has a respiratory disorder.
Is it true that houseplants can be poisonous to pets?
Houseplants in general can be poisonous to cats. Many common plants are toxic to your cat if she chews or ingests them. These include Jade plants, Philodendron, Easter Lilies, Poinsettia, Iris, Mistletoe, and English Ivy.
